Frequently asked questions
What is BodhiLuna™?
BodhiLuna™ blends meaningful jewelry with simple daily rituals designed to help you pause, reconnect, and move through your day with greater intention.
Each BodhiLuna™ piece features built-in tap technology that connects your jewelry to a guided digital experience on your phone. Simply tap your piece with a compatible smartphone to begin your 2-Minute Daily Ritual.
No app. No complicated setup. Just wear it, tap in, and take a moment for yourself.
How does BodhiLuna™ work?
Your BodhiLuna™ piece contains a small NFC chip, a short-range tap technology used in many everyday contactless experiences.
Simply hold your smartphone near the designated tap point on your BodhiLuna™ piece. A notification will appear on your phone. Tap the notification to open your BodhiLuna™ experience and begin your ritual.
Do I need to download an app or create an account?
No.
The initial BodhiLuna™ experience does not require an app, username, password, or account.
Simply tap your jewelry with your smartphone and your BodhiLuna™ ritual will open in your phone's web browser.
You will need Wi-Fi or cellular service to load the experience.
Which phones work with BodhiLuna™, and how do I tap my bracelet?
BodhiLuna™ works with most modern NFC-enabled smartphones.
iPhone: iPhone XS and newer support background NFC reading. Wake your screen and hold the top portion of your iPhone close to the NFC tap point on your BodhiLuna™ piece until a notification appears.
Android: Most modern Android smartphones support NFC. Make sure NFC is enabled in your phone's settings, then hold the back of your phone close to the NFC tap point. You may need to move your phone slightly since the NFC reader location varies by model.
Once the notification appears, tap it to open your BodhiLuna™ experience.
What should I do if my phone isn't recognizing my BodhiLuna™ bracelet?
First, make sure your phone screen is unlocked and hold your phone very close to the NFC tap point for a second or two.
If it still doesn't connect:
- Reposition your phone slightly since NFC antenna placement varies by device.
- If you use Android, make sure NFC is turned on in your settings.
- Remove a thick phone case or magnetic accessory and try again.
- Make sure Airplane Mode is turned off.
If you're still having trouble, email us at namaste@bodhiluna.com and we'll be happy to help.
Does my BodhiLuna™ jewelry need to be charged, and is NFC safe?
No charging is required.
The NFC chip inside your BodhiLuna™ piece does not contain a battery. Your smartphone provides the tiny amount of energy needed to activate the NFC interaction when you tap.
NFC is a widely used, short-range technology found in everyday applications such as contactless payments, transit systems, and access cards. The NFC chip in your BodhiLuna™ piece also does not contain GPS and does not continuously transmit or track your location.
What is the BodhiLuna™ warranty and return policy?
We want you to love your BodhiLuna™ piece.
One-Year Warranty: BodhiLuna™ bracelets are covered by a one-year warranty from the original date of purchase. If your bracelet breaks within one year, we will replace it. The broken bracelet must be returned to BodhiLuna™ before a replacement can be issued.
14-Day Returns: If you receive your BodhiLuna™ piece and decide it isn't right for you, you may return it within 14 days for a full refund. Customers are responsible for return shipping costs, and all returns must be shipped with tracking. You will need to provide us with the tracking information for your return.
Before sending a warranty claim or return, please email namaste@bodhiluna.com for return instructions.
Once an eligible return is received, your refund will be processed to your original form of payment.
I ordered a BodhiLuna™ bracelet during pre-sale. When can I expect to receive it?
Pre-sale pieces are made especially for our first collection, so they take a little longer to arrive than an in-stock item.
Please allow approximately 6–12 weeks for your BodhiLuna™ bracelet to be produced and delivered.
We’ll keep you updated along the way and let you know as soon as your order is getting ready to ship.
If you have any questions about your pre-sale order, email us anytime at namaste@bodhiluna.com.
Can I give BodhiLuna™ as a gift?
Absolutely.
BodhiLuna™ was designed to be more than jewelry. It is a gift someone can return to again and again.
The recipient simply wears their piece, taps it with their compatible smartphone, and begins their BodhiLuna™ experience. There is no app to download or complicated setup required.